Our Commitment to you
Our Commitment to you
Posted on March 17, 2020 | George.LaRosa@trader.ca
To our Valued Guests,
We are happy to announce we will be staying open during the Province wide lockdown. Our Service Department and Showroom are open by appointment only! We are committed to enforcing all safety policies to the fullest extent to best protect our staff and customers.
- Thorough sanitization measures continue
- Masks mandatory for all staff and customers
- Social distancing and occupancy numbers limited
- Test Drives by appointment only
Looking for a new vehicle? Click here to schedule your test drive! We are also offering a FREE Concierge Service if you do not feel comfortable coming into the dealership at this time.
For those who wish to schedule a service appointment,or take advantage of our complimentary pickup and delivery service. Please see the following protocols we’re enforcing to ensure everyone’s safety below.
Service & Parts Hours of Operation:
Monday – Friday 7:30 am to 6:00 pm
Saturday 7:30 am to 3:00 pm
We want to keep you informed on the additional steps we’re taking for the health and safety of our community and team. We will remain open and continue to provide the excellent standard of service in an environment that protects the well-being of all.
As such, we are following the protocol of the Canadian Public Health Authorities and have taken the following measures at our Dealership.
Sanitization Stations: we have increased the presence of hand sanitizer dispensers throughout our dealership for your convenience and ask that all sanitize upon entry.
Vigilant Cleaning: we have increased the frequency of disinfecting all high-touch areas, including surfaces, door handles and high traffic areas within the dealership.
Service Protocols: our service team is wearing protective gloves and utilizing steering wheel and seat covers on all vehicles entering our facility.
Our Vehicles: all loaners and demo vehicles are being sanitized prior to use and following return.
Thank you to all our valued customers for your support and understanding through this time.
Your Waterloo Nissan Family