Best option around for us with Waterloo Nissan. My family has been with them for 35 years. Excellent Management, Sales, Financing and Service. Nissan has helped me out in some concerning times or jams sometimes even at no charge with free shuttle service. I see familiar employees there over the years and Nissan vehicles, known for quality are attractive and trustworthy. Super nice friendly people and a solid dealership who will take good care of my new 2025 Kicks SV. I had a really awesome 2019 Kicks and upgraded to the new style and vehicle they redesigned mainly to get AWD. I have had a Sentra also and my dad has had several Pathfinders and a decked out Murano. Never thought twice about how fine those vehicles would perform and last. Thanks so much again Lou, Enam, Jose and Tamara especially for the nice, professional, easy trade in and transition to my brand new sporty crossover. The beneficial sale came with extra perks too like free winter tires and extra paybacks including a loyalty discount also. I always feel warm, welcome and very happy to be at Waterloo Nissan and that really helps when you always really need your wheels and someone who cares. I love the two tone paint job and spoiler!
Ed was fantastic to work with throughout the entire process. They were clear, transparent, and took the time to walk me through all the options and features, making sure I was comfortable and informed every step of the way.
Their knowledge and experience really showed
they answered every question confidently and honestly, without ever making me feel pressured or rushed. The whole experience felt smooth, professional, and genuinely enjoyable.
I’m extremely happy with my Nissan Kicks and couldn’t have asked for a better buying experience. Highly recommend working with Ed and Carlo to anyone looking for a vehicle.
I recently purchased my brand new car from Nissan Waterloo, and the experience was excellent from start to finish. The entire team was supportive, patient, and knowledgeable throughout the process. They provided clear guidance, helpful counseling, and made sure I felt confident in my decision. The staff went above and beyond to ensure everything was smooth, and I truly appreciate their professionalism and kindness. I highly recommend Nissan Waterloo to anyone looking for great service and honest advice when buying a car.
Went in for an oil change, and had a very pleasant experience. Brad was very helpful and friendly in getting my vehicle registered in their system. I called day-of, and was able to get an appointment for later on that same day.
The waiting area was really pleasant, and I only had to wait about 40 minutes for everything to be done! Overall had a great customer experience here and would recommend.
